Subhkaribazar Supermarket Cancellation Policy

At Subhkaribazar Supermarket, we understand that sometimes orders may need to be canceled. Our cancellation policy is designed to be straightforward and accommodating to ensure a smooth shopping experience for our customers. Below are the details:

Eligibility for Cancellation

• Time Frame: Orders can be canceled within a specific time frame, typically before the order has been processed or shipped. The exact time frame for cancellation may vary depending on the type of order (e.g., online or in-store pickup).
• Order Status: Cancellation requests can be made for orders that have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled but may be eligible for return under our return policy.

Process for Cancellation

1. Online Orders:

   • Before Processing: If you wish to cancel an online order before it has been processed, please log into your account on our website and navigate to your order history. Select the order you wish to cancel and follow the prompts to initiate a cancellation.
   • Customer Service: Alternatively, you can contact our Customer Service team via phone or email with your order number and request cancellation. Our team will assist you in canceling the order if it is still eligible for cancellation.

2. In-Store Pickup Orders:

   • If you wish to cancel an in-store pickup order, please contact the store directly as soon as possible. Provide your order number and request cancellation. If the order has not been prepared for pickup, we will process the cancellation.

Refund Process

• Payment Method: Once a cancellation request is approved, refunds will be issued in the original form of payment.
  • Credit/Debit Card: Refunds to credit or debit cards may take up to 5-7 business days to appear on your statement, depending on your bank's policies.
  • Cash: For cash payments, refunds will be issued in cash if canceled in-store.
  • Online Payment: For orders paid via online payment gateways, the refund will be processed back to the original payment method used.

Special Circumstances

• Out of Stock: If an item you have ordered is out of stock or unavailable, we will notify you promptly and process a cancellation and refund for that item.
• Incorrect Orders: If you need to cancel an order due to incorrect details or errors, please contact our Customer Service team immediately for assistance.

Contact Information

• Customer Service Desk: Available during store hours to assist with any refund queries.
• Phone: +918851561505
• Email: cs@subhkaribazar.com
• Website: https://subhkaribazar.com/

Notes

• Subhkaribazar Supermarket reserves the right to modify this cancellation policy at any time without prior notice.
• The management's decision on cancellation eligibility and processing is final.

Thank you for shopping with Subhkaribazar Supermarket. We appreciate your business and are committed to providing you with the best shopping experience possible.