Refund policy

Subhkaribazar Supermarket Refund Policy

At Subhkaribazar Supermarket, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with a product, we offer a straightforward and hassle-free refund policy. Below are the details:

Eligibility for Refund

  • Original Receipt: A valid original receipt is required for all refund requests.
  • Time Frame: Refund requests must be made within 7 days of the purchase date.
  • Product Condition: Products must be returned in their original condition, including packaging, tags, and accessories. Items that have been opened, used, or damaged may not be eligible for a refund.

Non-Refundable Items

  • Perishable Goods: Fresh produce, dairy products, meat, seafood, and other perishable items cannot be returned for a refund unless they are found to be defective or spoiled at the time of purchase.
  • Opened Consumables: Items such as opened food packages, beverages, and health supplements are non-refundable.
  • Personal Care Items: For hygiene reasons, personal care products such as cosmetics, toiletries, and undergarments cannot be returned once opened or used.

Process for Refund

  1. In-Store Refunds:

    • Visit the Customer Service Desk at Subhkaribazar Supermarket with the product and original receipt.
    • Our customer service representatives will inspect the item and process your refund if it meets the eligibility criteria.
    • Refunds will be issued in the original form of payment (e.g., credit card, cash).
  2. Online Purchases:

    • Contact our Customer Service team via phone or email within 30 days of receiving your order.
    • Provide your order number, details of the product, and the reason for the refund request.
    • Follow the instructions provided by our Customer Service team to return the item.
    • Once the returned item is received and inspected, the refund will be processed, and you will be notified via email.

Special Circumstances

  • Defective or Damaged Items: If you receive a defective or damaged product, please contact our Customer Service team immediately. We will arrange for a replacement or a full refund, including any shipping charges incurred.
  • Promotional Items: Items purchased during special promotions or sales may be subject to different return policies. Please check the specific terms and conditions of the promotion.

Contact Information

  • Customer Service Desk: Available during store hours to assist with any refund queries.
  • Phone: +918851561505
  • Email: cs@subhkaribazar.com
  • Website: https://subhkaribazar.com/

Notes

  • Subhkaribazar Supermarket reserves the right to modify this refund policy at any time without prior notice.
  • The management's decision on refund eligibility and processing is final.

Thank you for shopping with Subhkaribazar Supermarket. We appreciate your business and are committed to providing you with the best shopping experience possible.

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